Política de envío

Shipping Policy

Effective Date: 02-14-2026
Brand: Ashura Beauty Cosmetics
Location: United States

Thank you for shopping with Ashura Beauty Cosmetics. We are committed to processing and delivering your order as quickly and safely as possible.

1. Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed after 5:00 PM (EST) will be processed the next business day.
During product launches, sales, or holidays, processing times may be slightly extended.

Once your order ships, you will receive a confirmation email with tracking information.

2. Shipping Rates & Delivery Times (U.S.)

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3-5 business days
Expedited Shipping: 1–3 business days

Please note that delivery times are estimates and may vary due to carrier delays.

3. Shipping Carriers

We ship through trusted U.S. carriers such as:

USPS
UPS
FedEx

Carrier selection may vary depending on your location and shipping method chosen.

4. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

5. Incorrect Address Policy

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

We are not responsible for lost or misdelivered packages.
If the package is returned to us, the customer will be responsible for additional shipping fees to resend the order.

Please contact us immediately at 📧 [Insert Support Email] if you notice an error in your shipping details.

6. Lost or Stolen Packages

Ashura Beauty Cosmetics is not responsible for:

Lost packages marked as delivered
Stolen packages
Carrier delays

If your package is marked delivered but cannot be located, please:

Check with neighbors or household members
Contact the shipping carrier directly
File a claim with the carrier if necessary

We will assist you as much as possible, but responsibility lies with the carrier once the package leaves our facility.

7. Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery at:

📧 Contact@ashurabeautycosmetics.com Include your order number and clear photos of the damaged package and product so we can resolve the issue quickly.